End-to-end design across AI systems, learning, games, and performance support. The work here spans about a decade — the newer projects reflect where my focus is now.
A 10-minute reflection experience that turns one real AI work example into a behavioral persona and tailored coaching — while mapping how AI is actually being adopted across the company. 502 participants in <2 weeks, 87% completion, no mandate.
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AI assistant embedded in HubSpot's performance workflows to raise the floor on reflection quality — without writing for the user or flattening managerial voice. ~2,600 users, 3rd most-used HubSpot AI tool.
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A Day 1 onboarding game where an AI game master presents realistic cultural dilemmas and reflects back what your choices reveal about your instincts. 96% of new hires felt culturally connected post-program.
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When Amazon redesigned their annual review process around strengths-based growth, I created the training and resources to support it — gathering feedback and iterating over several years.
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A responsive, fully accessible training website to help employees write great promotion documents — with examples, practice, and dynamic translation in 12 languages.
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A gamified eLearning module simulating a fraud investigator's work — each "cave" is a section of an account to explore, but with limited oxygen, efficiency is key.
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